Refund Policy

Last updated: 16. April 2026

30-Day Money-Back Guarantee

We want you to love TalkIsCheap. If you're not satisfied for any reason, you can request a full refund within 30 days of your purchase.

How to request a refund

Send an email to benedikt.rapp@me.com with:

• Your order email (the one you used at checkout)
• Your license key (starts with TIC-)
• A brief reason (optional but helpful for improving the product)

We process refunds within 3 business days. Funds typically appear on your statement 5-10 days after processing, depending on your bank.

What happens to your license

Upon refund, your license is revoked and the Software will stop functioning on your devices. Any remaining uses are forfeited. You may re-purchase a license at any time.

Subscription refunds

Monthly plan

Monthly subscriptions are refundable within 14 days of the first charge. For subsequent months, you can cancel at any time to prevent future charges, but the current month is non-refundable unless the Software is fundamentally broken.

Annual plan

Annual subscriptions are refundable within 30 days on a pro-rata basis. After 30 days, you can cancel future renewals but the current annual period is non-refundable.

Exceptions

We may decline a refund if:

• More than 30 days have passed since purchase (lifetime)
• More than 14 days have passed since first subscription charge (monthly)
• Signs of abuse: quota exhausted, multiple device activations & deactivations, bulk purchases
• Charges disputed directly with your bank (chargeback) instead of contacting us first

Your statutory rights

As an EU consumer, you have a statutory 14-day right of withdrawal (EU Directive 2011/83/EU) for digital purchases, unless you expressly waive it by beginning to use the Software. This refund policy goes beyond that minimum.

Questions

Email benedikt.rapp@me.com — we respond within 24 hours on business days.